Revising and embedding our systems

In April 2012 we launched a revised Environment, Health & Safety (EH&S) management system and a reinforced set of Global Minimum Requirements (GMRs). Our revised management system provides a guide on EH&S aligned to globally recognised standards and is applicable to every Lend Lease operation internationally. All of our businesses and operations self-report against GMR compliance (including high risk activities) and are independently assessed to drive continuous improvement.

New incident and compliance reporting system

This year we embedded a new online incident and compliance reporting platform for our people to record EH&S events and observations across all of our operations, and to monitor and record compliance against our GMRs. This new reporting platform is used by all Lend Lease businesses providing a single source of EH&S performance information. This provides us with the capability to undertake detailed analysis of our EH&S performance and monitor both lead and lagging indicators more effectively.

EH&S Passport

We delivered a new interactive eLearning program, called the EH&S Passport, for all our employees based on our revised and updated GMRs. Over 10,000 employees have completed EH&S Passport training for either the Construction GMR or Asset GMR learning streams. This program has been an outstanding success with positive recognition from our employees on the highly interactive and practical format, improving their proficiency levels.

The EH&S Passport has also received a number of industry awards. We will continue to develop further learning modules for our employees whilst sharing our approach with our project and supply chain partners. 

Leadership Focus

Positive achievements in our EH&S performance relies on effective leadership and uncompromising commitment. This commitment requires all of our employees, at all levels, to be accountable for intervening or problem solving, not only when critical incidents occur, but also when EH&S risk or compliance challenges become evident on any of our operations. By applying the lessons learnt from these scenarios across our portfolio we drive continuous improvement. To increase visibility of our approach to safety leadership, our global EH&S leadership team meet quarterly to assess performance drive key initiatives though Lend Lease.

EH&S Performance

This year no fatalities were reported across any Lend Lease operation globally. This is a significant milestone in our commitment to operate Incident & Injury Free. We did, however record critical incidents resulting in injury. These incidents are reviewed and relevant training is provided to address the cause and retain an undiminishing focus on continuous improvement.

Through the introduction of our incident and compliance reporting platform, we re-defined our definition of what we term a ‘critical incident’. Critical incidents are events where EH&S controls have not been adequately deployed resulting in a potential or actual serious injury, property or environmental damage. This category now also captures ‘near miss’ incidents where a serious outcome has been narrowly avoided. There were 255 critical incidents this year recorded across Group. The increase in this number, compared to previous years, is due to the redefining of a critical incident and the ability to report more accurately through our new incident and compliance reporting platform.